How to retrieve purchased license keys with license token
2. Submit your request
NOTE: You must be logged into a valid support account to be able to see the license key download dialog box.
1. The license request is near the bottom of the page after login.
2. The Appliance ID and Transaction Token must be entered without any leading or trailing spaces and all dashes as shown on license email. example EMC-xxx-xxx-xxx-xxx
How to retrieve appliance ID for license key requests
2. Copy appliance ID
The appliance ID is found in the About Eyeglass window near the bottom. This is needed to retrieve license keys for your appliance.